FAQs

You asked, we answered!

Q: Do you really make people better?

A: We sure like to think so!

Q: Why does your website look like that?

A: Mountebank's goal is to make you better, not to spend days on web design. However, we believe in letting employees express themselves. The website you are on was made by our very own Menders!

Q: A Mender said something wrong to me.

A: Oh no! Please reach out to our Patient Services Department. And phrase it as a question next time.

Q: I don't see a send button on the Talk to SAM page. Why can I not send a question?

A: There is a send button; maybe you're just too tired to see it!

Q: How do I reset my password?

A: Reach out to our Patient Services Department or ask your Mender during your next appointment.

Q: I'm worried for SAM. He doesn't look or sound like himself. Is he ok?

A: SAM is fine.

Q: Do you know what is wrong with me? What is wrong with me?

A: No. Our Menders will.

- GOT A QUESTION? -

Tell it to SAM on the Talk to SAM page. He'll send it our way!